Refund policy
We are proud that all our shipments go through 2 levels of packaging and 3 levels of inspection before dispatch. The likelihood of damage is very small. However, in case of any damage, manufacturing defect, or missing item, the following replacement policy will apply.
Replacement Policy
- Art Corner offers replacement for products purchased through our website in case of a manufacturing defect, damage during transportation, or missing item(s).
- Customers must provide a clear box-opening video and/or images showing the issue and email them to contact@artcornerghz.com within 24 hours of delivery.
- Any replacement request must be reported to us within 2 days from the date of delivery. Requests received after this period may not be accepted.
Shipping Charges for Replacement
- If a replacement is approved, the customer will be responsible for the shipping/courier charges for sending the replacement product.
- The applicable shipping charges must be paid by the customer before the replacement product is dispatched.
Important Conditions
- Replacement will be provided only after verification of the submitted video/images and approval by Art Corner.
- Replacement is applicable for the same product only, subject to availability.
- Products cannot be replaced for reasons such as change of mind, incorrect size/quantity ordered by the customer, or no longer needing the product.
- Art Corner reserves the right to reject a replacement request if sufficient evidence of damage, defect, or missing items is not provided.
Customer Support
Our business hours are 10:00 AM to 6:00 PM IST, Monday to Saturday.
For replacement-related queries, please contact us at contact@artcornerghz.com. We will respond as soon as possible during our business hours.
Thank you for shopping with Art Corner!